Frequently Asked Questions - Magical Product Fees

From install to advanced features get answers and guides for how to setup Magical Product Fees on Shopify

Discover answers to common questions about the Magical Product Fees app for Shopify and solutions to issues merchants encounter.

About Magical Product Fees

Can I charge percentage-based fees?

Starter Plan

Yes. Percentage based (%) fees are available on order subtotal only

Growth Plan (Shopify Plus Only)

Yes. Percentage based (%) fees are available on order subtotal and order total.

Can I charge optional fees?

No. All fees added are mandatory for the products they are set to apply to.

Does this app work with accelerated checkout methods?

Product Fees

Incompatible: Cart
Compatible: Checkout

Cart Fees (Growth Plan, Shopify Plus only)

Compatible: Cart, Checkout

Does this app work with dynamic checkout buttons?

No, product fees are NOT compatible with dynamic checkout buttons on product pages.

Does this app work with other apps that interact with the cart or checkout?

No. Magical Product Fees generally does not work with other apps that interact with the cart or checkout. This includes, but is not limited to bundle apps, other fee apps, and upsell apps.

Does this app work with subscription apps?

No. Magical Product Fees does not currently work with other apps that offer product subscriptions. If a subscription app is in use on a product that has a fee attached to it, the fee may only be charged to the first purchase. Not any future purchases that are part of the subscription.

Does this app work with all Sales Channels?

No. Fees will only be applied to orders placed through your Online Store and POS.

Does this app work with draft orders?

No, the app cannot automatically apply fees to draft orders manually created in the admin.

If you need to create draft orders with fees, it is possible to manually add the fees because they are created as Shopify products by our app. However, whoever is creating the order would have to ensure the correct fee or amount is being added themselves in that case.

Does this app integrate with Shopify POS (Point of Sale)?

Yes. Fees can be created and edited through the Shopify POS. A Magical Fees tile is required to apply fees automatically to an order.

Read how to set up the tile and apply fees in Shopify POS here.

How does the app apply fees in Shopify POS (Point of Sale)?

In the POS app, fees can be applied in two convenient ways: automatically when a product is added to the cart, or manually by tapping the POS tile on your device.

The setup process varies depending on whether you’re using Function fees or Block fees. To ensure a smooth configuration, be sure to read how to set up the tile and apply fees in Shopify POS here.

Does this app work with Shopify B2B?

Yes. It requires the Fees to be set to a physical product. After you have created a fee, navigate to Products in the Shopify admin and open the new fee product. Scroll down to the ‘Shipping’ section of the product page and check the ‘This is a physical product’ option, and save the product.

This will ensure the fee products will show in B2B customers checkouts.

How does this app work?

The Magical Product Fees app enables the addition of mandatory fees to products in the cart with an app embed block.

It creates fee products that are applied to products based on the conditions you define.

When a product is added to the cart, all matching fee products are added simultaneously using the Magical Mandatory Fees app embed block.

Can I control how fees are applied?

Yes. You can define conditions for fees that match them to other products or orders based on a wide variety of criteria.

Order Fee conditions include:

Subtotal
Total (this condition is only available to Shopify plus merchants)

Product Fee conditions include:

All products
Specific collections
Specific products
Custom conditions (Product Type, Option Name, Option Value)
Rules for applying fees to every product and once per product

What kind of fees can I add to my products?

You can add any type of fixed fee required for products in your online store.

Common use cases include:

Product Fees
Eco Fees
Handling Fees
Packaging Fees
Deposit Fees
Environmental Handling Fees (EHF)
Installation Fees
Speciality Tax Fees
Alcohol / Bottle Deposits
Beer / Can Deposits
Setup Fees
Recycling Fees
Processing Fees
Transaction Fees
Surcharges
Anything you want to add as a required fee to an individual product.

Is there a limit on the number of fees I can create?

Yes. A maximum of 50 fees can be added to the library in the app.

Can I charge fees based on customer shipping location?

Yes. However, location-based fees can only be charged while on the Growth Plan, which is currently limited to Shopify Plus merchants.

Can I charge fees based on the payment method used for an order? For example, can my fee be charged only if a credit card is used to pay for the order?

If you are on the Growth Plan and using Shopify Plus, you can set conditions based on the payment method, charging a fee for orders paid with a credit card or PayPal.

This feature is not available if you are on the Starter Plan with a Basic Shopify plan.

Which languages is this app translated in?

The currently available languages differ depending on the features used:

Theme app extension (Starter Plan Features)

English
German
Spanish
Norwegian
Swedish
French

Checkout UI extensions only (Growth Plan Features)

English
German
Danish
French

If you would like to have another language available for use with the app, please contact our support team.

You can also manually change the text displayed for the “Fees total” and “Associated fees” app embed blocks for the Online Store by clicking on them from within the Customizer.

How can I stop charging taxes on fees?

Fees are created as products. To prevent fees from having tax charged on them you must disable the “Charge tax on this product” checkbox within the associated fee product.

Read Instructions

Why are order percentage fees applied to the entire order, including taxes and shipping?

Order percentage fees apply to the total order, including taxes, shipping, and the fee itself. These fees are set to be not taxable because if taxes were applied to the fee the order total would update causing the order fee to recalculate and create an infinite loop.

Can I edit the message displayed at checkout?

The message in the green box displayed at checkout is standardized to comply with Shopify’s disclosure requirements, which means it cannot be customized at this time.

However you can edit the Title and Details of the fee itself which will also appear in the cart.

What is the difference between Block fees and Function fees?

The updated version of Magical fees, known as Function fees, now leverages Shopify functions to determine whether a product and/or order should incur a fee. This approach enhances reliability, speed, and efficiency in applying fees.

The Function Method is generally recommended for most stores. It displays fees as part of a product or product bundle directly at checkout. This method works great for most types of fees such as credit card processing fees, recycling fees, bottle deposits, surcharges, and more.

The Block Method may be preferred by some stores. It displays fees as separate line items in the checkout. This works great for stores with workflows that depend on the block method, or growth plan customers who want discounts to apply to their fees.

How do I upgrade my Block fees to Function fees?

From your Shopify admin, go to Online Store > Apps.
Select Magical Product Fees.
Click Fees in the app menu.
Select the fee you want to Update.
This will create a replica of the Block fee with our new system.
Set fee to Active.
Click Save.
Click Set to draft.

How do I delete my Block fees?

From your Shopify admin, go to Online Store > Apps.
Select Magical Product Fees.
Click Fees in the app menu.
Select Manage on the fee you want to Delete.
Scroll down to the bottom.
Click Delete.

What features does Magical Product Fees include in each plan?

Similarities

Feature	Starter Plan	Growth Plan
Unlimited Orders	Yes	Yes
Product Fees	Yes	Yes
Fixed Price Fees	Yes	Yes
Display Fee and Fee Details on Product, Cart and Checkout Pages	Yes	Yes
Online Store & POS Compatible	Yes	Yes
Fee Details Description	Yes	Yes
Fee Type : Order	Yes	Yes
Fee Type : Product	Yes	Yes
Condition : Product : All products	Yes	Yes
Condition : Product : Specific collections	Yes	Yes
Condition : Product : Specific products	Yes	Yes
Condition : Product : Custom conditions : Product Type	Yes	Yes
Condition : Product : Custom conditions : Option Name	Yes	Yes
Condition : Product : Custom conditions : Option Value	Yes	Yes
Condition : Order : Subtotal	Yes	Yes
Rule : Every product	Yes	Yes
Rule : Once per product	Yes	Yes
Fee Status (Active/Draft)	Yes	Yes

Differences*

*The features below all require users to be subscribed to Shopify Plus.

Feature	Starter Plan	Growth Plan
Order Total Fees	No	Yes
Locations Fees	No	Yes
Payment Method Fees	No	Yes
Checkout Extensions	No	Yes
Order Total-Based Fees	No	Yes

App Install & Setup Instructions

Read possible solutions to common issues merchants encounter when using the Magical Mandatory Product Fees app.

Read Install & Setup Instructions

Troubleshooting