Answers to Common Questions and Helpful Insights for Magical Preorder
Find answers to common questions about the Magical Preorder app for Shopify and solutions to issues merchants encounter.
Please note that these instructions are for the older version of the Magical Preorder app, Fortescue Preorder Pro, available if you installed before July 23, 2024. If you’d like to upgrade for free, see “Installed the app before July 23, 2024?” below.
If you’re currently setting up the app for the first time, view our Setup Guide to set up and configure your first preorder.
Installed before July 23, 2024? Upgrade to the latest version for free.
If you installed the app before July 23, 2024 and have not contacted the Magical Apps team to upgrade to the newest Magical Preorder app, your store is using Fortescue Preorder Pro, the previous version of the app.
Please note that some features available in the previous version are not currently available in Magical Preorder. New features will be added over time.
To upgrade to the Magical Preorder app for free, please contact the Magical Apps team.
Read setup instructions for Magical Preorder here.
If you find anything missing, please get in touch with our team.
Frequently Asked Questions
How does Magical Preorder work?
Magical Preorder allows you to add Shopify preorders to products.
Preorders are managed through setting up Rules. Rules enable you to auto-activate features based on the conditions you set.
For example, if you set up a Rule that automatically enables preorders when inventory of a particular product falls to zero, the option to preorder will auto-activate. You will not need to manually update the product to enable or disable preorders every time you run out of stock.
When setting up Rules, you can update the settings for products as they move through the 3 stages of a complete preorder cycle:
- In the Preview stage customers can view your latest products before they are officially available for purchase.
- In the Active stage customers can preorder products, which are now officially available for sale.
- In the Closed stage the preorder period has ended, and products are no longer available for purchase.
How do I create new Rules for additional preorders?
You can create multiple Rules for different products. From the App menu, click Rules to view a list of Rules or create new ones.
Learn how to create and configure additional Rules here.
Can I customize the style of preorder buttons and badges on my Online Store?
Yes, you can customize how buttons and badges appear on your online store through the app embed settings.
Learn how to access the style customization settings here.
Can I customize the text on the preorder buttons and badges?
Yes. Read our setup article to learn how to change the text that appears on preorder blocks and components.
Can I customize the email notifications that are sent to customers?
Yes, you can customize the email notifications that are sent to customers. You can edit the Preorder placed, Preorder active and Signup notifications.
View instructions to edit customer email notifications.
Can I customize the sender email address?
Yes. View instructions to customize the sender email address for notifications that are sent to customers regarding preorders and future preorder alerts.
Note that you will need to create a free account with SendGrid to do this.
How do I enable email signups?
- Click the Rules link in the app navigation menu to go to the Rules page.
- Click on a Rule or Create a rule.
- Ensure the preview card is enabled.
- Find Enable email signup and enable it.
- Click Save.
How will I be notified about preorders or signup notifications?
When customers purchase a preorder or sign up for a preorder notification, you will be emailed. These preorders and signups can also be viewed from within the app:
How do I view my current preorders?
From the App menu, click on Preorders. Click anywhere on the line of an order to view details on that order.
How do I view my current email signups?
From the App menu, click on Signups. Click anywhere on the line of a signup in the list to view details on the customer, such as customer name and email address, or the product they wish to be notified about.
How do I set a limit on preorder products?
- Click the Rules link in the app navigation menu to go to the Rules page.
- Click on a Rule or Create a rule.
- Ensure the active card is enabled.
- Enable the option Preorder variant sold out.
- Set the limit under the field Preorder limit.
- Click Save.
How do I schedule a preorder?
- Click the Rules link in the app navigation menu to go to the Rules page.
- Click on a Rule or Create a rule.
- Ensure the active card is enabled.
- Choose how you would like to start your preorder.
- Choose how you would like to end your preorder.
- Click Save
How do I enable a mixed cart warning?
- Click the Settings link in the app navigation menu to go to the settings page.
- Scroll down to the Mixed cart warning section.
- Click Show mixed cart warnings.
- Click Save.
Why did the app update to “Magical Preorder” and what has changed?
On July 22nd, 2024 Fortescue Preorder Pro + Back in Stock was updated to Magical Preorder.
This update included a new name, a new logo, and a new version of the app. Existing users can still enjoy the old app and no action is required on their part.
Learn more about the update from Fortescue Preorder Pro to Magical Preorder.
What features does Magical Preorder include in each plan?
Similarities
| Feature | Magical Preorder | Preorder Pro |
| Preorders | Yes | Yes |
| No Usage Limits | Yes | Yes |
| Style Customization | Yes | Yes |
| Bulk Settings | Yes | Yes |
| Target specific products or variants | Yes | Yes |
| Stock Level-Based Preorder Auto-Activation | Yes | Yes |
| Mixed Cart Warnings | Yes | Yes |
| Custom Sender Email | Yes | Yes |
| “pre-order” tags on pre-orders | Yes | Yes |
| Preorder Badges – Product Page | Yes | Yes |
| Preorder Badges – Collection Page | Yes | Yes |
| Preorder Badges – Homepage | Yes | Yes |
| Coming Soon Badges – Product Page | Yes | Yes |
| Hide “Buy-Now” buttons if variants are active on pre-order | Yes | Yes |
| Email Notifications – Customizable Text Content | Yes | Yes |
Differences
| Feature | Magical Preorder | Preorder Pro |
| Back in Stock Alerts | No | Yes |
| Coming Soon | No | Yes |
| Analytics | No | Yes |
| 3-Stage Automated Preorder Process (Active, Preview, Closed) | Yes | No |
| Coming Soon Badges – Collection Page | No | Yes |
| Coming Soon Badges – Homepage | No | Yes |
| Email Notifications – Preorder active | Yes | No |
| Email Notifications – Preorder signup | Yes | No |
| Email Notifications – Customizable Website Links | Yes | No |
| Email Notifications – Bold Text Option | Yes | No |
| Email Notifications – Customizable Shop Logo | No | Yes |
| Email Notifications – Product Image | No | Yes |
| Email Notifications – Send Test Emails | No | Yes |
| Email Notifications – Automatically resend email notification when a pre-order arrival date is updated | No | Yes |
| Email Notifications – Automatically send preorder email updates | No | Yes |
| Email Notifications – Notify me with BCC email on pre-order email confirmation | No | Yes |
Setup Instructions
Read the setup instructions to learn how to activate the app embed block, how to add and edit rules, and how to manage your preorders and signup lists.
Read Install & Setup Instructions
Magical Preorder
Everything you need to add preorder sales to your shop. Forecast demand. Build hype. Boost sales.